A few days’ before readers were made aware regarding a popular Android Emulator in market named Nox App Player. In this tutorial we will solve few errors like Nox App Player Stuck at 99%, Nox App Player Virtual Machine Error and System fail to start, please contact customer service. Nox App Player user complaints and grievances.
It solved almost all the issues which users had with previously available Android Emulators but still we’ve been getting some further complaints and certain working issues regarding Nox App Player.
We have gathered all the complaints and issues which users are facing and the current article deals with the solutions of those issues. Before going ahead get download Nox Offline Installer for PC(Windows 10/7/8.1/8/XP/Mac) Laptop.
So not taking much of the valuable time of the readers let us get down to the agenda:-
Following are the Three main types of errors which are arising in case of Nox App Player and users are facing a lot of trouble because of them.
- Users are complaining that Nox App Player gets stuck at 99% when they start it during its initial loading.
- Some users are getting the message ‘System Fail to start, please contact customer service’ right after installation when the Nox App Player is commenced.
- Nox App Player Virtual Machine Error.
Nox App Player System Fail to Start, Please Contact Customer Service: First Error & Fix
Regarding System Fail to start, please contact customer care:-Following things users can try to solve this issue.
- If Nox is being run on 64 Bit Windows then we need to see whether there is a Bignox folder under C:\Program Files (x86). If it exists then we need to double click on ‘uninst’ which will be there inside that Bignox folder. Thereafter Nox App Player needs to be restarted.
- Also on Windows 7 (32 Bit) the above solution can be tried.
- If these two options are not solving anything or we are running Nox App Player on previous window versions other than mentioned above in two options then we need to check the settings of the Firewall whether it has made access of all programs closed. If yes then access needs to be enabled.
- We need to locate a file whose extension is ‘inf’ under the path C:\Program Files\ Bignox\ BigNox\ M\ RT\ drivers\ XQHDrv and right click on it and thereafter click on install from the pop up. Then Nox needs to be restarted.
Nox App Player Fail to Start, Please COntact Customer Service. - Try opening Nox after shutting down the anti-virus software.
- If there are other Android Emulators running then end those and restart Nox.
I hope this solution helps you to fix Nox App Player fail to start, please contact customer service. One alternative here we are adding that MEmu Android Emulator/MEmu App Player for PC in place of Nox App Player.
Stuck At 99% When Starting Up Nox App Player: Best Solution
Regarding Stuck at 99% during initial loading. Following are the options that users can undertake to solve the above mentioned issue.
- VT (Virtualization Technology) must be enabled on our PC. For enabling VT first check what is the BIOS type. For that open the run dialog box and type ‘Dxdiag’ and press Enter. In the window which will open up we can see our BIOS Information. Thereafter we need to Google this particular BIOS to find out what are the steps to enable VT on this BIOS. Before doing the above we need to check whether our PC is VT-x supported or not. For that a tool can be downloaded from Google called LeoMoon CPU-V which will show whether our PC is VT-x supported and if yes whether it is on or off.
Nox App Player stuck at 99% when initiating Image - If Graphics Card installed has OpenGL version less than 2.0 then we need to change Graphics Card.
- We can try changing our file system to NTFS if it is FAT32 because FAT32 has a maximum size limit of a single file i.e. there is a limit to it.
- If in case there is an error message along with this error of 99% that System needs repairs then we need to download Windows Repair software or run disk checker from System Utility.
Yeah this might help you to fix nox app player stuck at 99% when starting up problem.
Nox App Player Virtual Machine Error 2016 Fix**
Virtual machine is the foundation of all android emulators. So, Nox App player also an android emulator so if you face this virtual machine error in nox app player then try these possible solutions.
Trick 1 : Move C:\Program Files\Bignox\BigNoxVM\RT\drivers\XQHDrv folder, right-click on XQHDrv.inf and choose install. Then restart Nox Android Emulator.
Trick 2 : Close all other android emulators or any other software which might cause problem for nox app player.
Yeah try this two tricks to fix Nox App Player Virtual Machine Error.
So we have tried our best to solve all the issues which are being faced by users. If still some more error occurs users are free to comment and the issue will be taken care of.
I played pokemon go for 2-3 hours perfectly. No errors popped u. Then I turned of my pc. Next time when I try to open nox then after 50% loading it shows a red “!” sign beside the nox app player name above. And afterward the whole comuter freezes and I have to shut it downs by unplugging. Please reply with a valid solution
Same sh*t for me, i didnt find a solution
installing vmware workstation player 12 worked for me
I have the same problem.
I got the same issue since today, last night I was playing like normal.
I opened the player this morning, ran the game, it got stuck then I quit the player, open it again and I got a BSOD, after that the problem kept appearing.
I have tried everything from disabling anti virus, updating drivers, adding to firewall, install and reinstall, enabling/disabling VT, nothing seems to fix the problem.
I also found out that the App Player runs normaly when I disable VT, but Pokemon Go won’t run without it. If I re-enable VT, Nox completely freezes my system and It requires a hard restart to operate again.
The red ‘!’ has to do with the Virtualization technology, check it in your BIOS, has to be enabled.
Yes i have same problem
I also have the same problem as of now (installed it like 2-4 days ago too).
And my VT is enabled.
so did anyone found the solution? i’m having this same problem too
Alise and Mirza, Check out this Comment where i replied to one of our reader to fix your error. Thanks
same problem here…no solution
How to solve “sync error” with gmail account? Reboot nox, click on “sync now”, reinstall nox/account do not work. Maybe because avast antivir? (Im not at home now to try without it)
Even a new account has that error after every 20-30secs after i click sync now.
There are more people with this problem btw. Pls help. Thx
Virtual machine error :c i try tricks :c
Hi Sewu, If you enabled VT but nox not recognizing then follow these steps to solve VT Error in Nox App Player.
1. Turn Off your device antivirus or uninstall it.
2.If you are using windows 8 or windows 10 then “Please Go to Control Panel>>Next Program & Features>>Windows Features>>Remove the Tick which is there before “Hyper-V”.
3.Restart Your Computer or Device.
4. Next Turn Off VT followed by rebooting system. Done ? Next enable VT again then we are done.
Now Nox App Player works for sure. I hope this one will help you to fix tour error. Thanks 🙂
Hi I don’t understand the part where you say to remove the tick which is there before Hyper-V can you please specify because I really don’t understand jack
The red exclamation mark is still there, what is that mean anyway?
I want play pokemon go in nox, but from i play, i wanna change my location from Sydney, NSW to Central Park, New York. After that i restart Nox, but when i restart it, i got warning to install NOXVMa.exe twice, and i get Nox loading stuck in 99%.Then i try your all trick, but i get stuck in 99% again and again. What’s solution for my problem? I wanna play pokemon go in Nox.
Direct Link.
First Error 99% Stuck Image. ( http://uploads.ru/M1oEc.jpg )
Second Error 99% Stuck Image. ( http://uploads.ru/cS4jp.jpg )
My PC freeze after instalation at 51% when try to starup nox, I have all drivers with the last versions, my pc is an i7 with 16gb ram and 4gb Video.
I can’t log in with Google Account . The error says ” Could not establish a reliable connection to the server .”
Close the emulator and open it again and login with your credentials. Thanks
How to login with credentials?
first trick helped
Trick 1 : Move C:\Program Files\Bignox\BigNoxVM\RT\drivers\XQHDrv folder, right-click on XQHDrv.inf and choose install. Then restart Nox Android Emulator.
I am glad that this trick is working for you. Keep visiting for more updates. Thanks
Worked great, was able to download and play favorite games from Google Play Store and then the dreaded bedtime. Shut down PC after closing all tabs and programs, next day tried to start NOX & it only got to 99% then the error. Followed Trick 1 & installed the XQHDrv.inf (again!). Restarted PC tried to run NOX & still get same error. VT is enabled. Any other ideas before I uninstall and search for another emulator?
can you give me that XQHDrv.inf file ?
I also don’t have driver folder in C:\ProgramFiles\Bignox\BigNoxVM\RT\
hey guies her the solution for “!” problem and computer freezing
http://en.bignox.com/blog/?p=49
like link try the tool to cheek cpu first and faux on antivirus it was my problem 🙂
Does anyone is experiencing lag or freezing while throwing pokeballs? Is there something to improve the experience?
Quando abro o pokemon go dentro do nox app, fica uma tela preta e só escuta o som do jogo
When I open the pokemon go in the nox app, everything that I can see is a black screen and hear only the sound of the game.
I am unable to change the virtual location as the map which is supposed to be there is blank. Any help or workaround with that?
Stuck 99% on Mac OS Ex elcapitan
How to fix?
Same problem here!
Same!
Same !
same
Same problem here on Mac OS X El Capitan, it takes forever to get on 99% but when it does it get stuck there.
same problem here!!
To get it working on Mac:
1. Download latest VirtualBox and install that over the one comming woith nox.
2.Once Virtual Box installed head over to Finder and browse to Nox App Player.
Right click on it, then select second option “Show Packet Info” (sorry moc Os x not in English so trying my best)
3. Browse to Contents/Frameworks/Mac OS/data/system.
4.Click the nox.ova file (This will make the virtual machine in VirtualBox)
5. In VirtualBox u can confire the virtual machine. I used 64 bit linux insted of the 32 the file made and upped memory to 2GB. Also upped video memory to 128 and checked the 3D options. (No tech specialist so no idea if it helps nox running better)
6. U should see the nox virtual machine ready but not running in VirtualBox.
Now head back to launcher and click nox app player icon to launch nox and it should start the Virtual machine and have Android booting in your nox window instead of the 99% stuck bug.
Hope this helped at least one person and if u have things to add or if i missed something just add it
Thanks McZ, your method works.
There is many ppl meet this problem and no one knows how to fix.
Thanks again.
SY Wang
Thanx for the help!!! This worked like a charm and I am glad you shared that info with us.
Thank u a lot.
thank you, worked for me as well
didnt work
Hello.
I will try write as simple as possible.
Nox worked perfectly(pokemon go) before last update.
After update it worked, then after one restart i get 99% stuck on loading with no error window,
i tried to reinstall, delete files etc but nothing worked.
Next day i clicked NOX accidentally and it started, worked for few hours then i shut it down. Next time i get 99% stuck again.
I completely formatted my pc, installed new windows 7, all drivers then nox and i got 99% stuck on first try but somehow it worked later with no stuck(idk what i did, probably just restart).
So it sometimes turn on but generally not starting. with no error message.
I tried few of FIX i found on internet bot nothing works.
Any ideas?
I use Nox App Player two weeks. I had no problems. But today came out red exclamation mark (!). And the computer restarts automatically. I tried again. Issue not resolved. I see many people have experienced the same problem today. I tried everything written above. The problem continues. As I said, I had no problems for two weeks. But today is broken. I uninstall, I installed again. I am worried about damaging the computer. What do you recommend it?
After I change the graphics to speed(directx) the app restarts, when the app gets to when 100% it opens an empty window of nox app player
It stops as 99% and says “system init timeout, please restart”
The firewall allows nox, I have unchecked Hyper-V, VT is enabled and I have OpenGL 4.1. I also tried to rigth-click install in the program files folder.
Why wont it work??
i have sme problem please help me
I AM UNABLE TO INSTALL NOX APP PLAYER IT SAYS TO UPDATE GRAPHIC DRIVERS . WHEN I TRY TO UPDATE IT SAYS IT IS ALREADY UPDATED. MY PC IS INTEL G33/34 . PLEASE PLEASE PLEASE HELP ME OUT. THANKS ALOT FOR EVERYONE
on mac, i haven t the options on the top and the side of nox app player how to bring up the options plz ?
When I open NOx player after 99p show error message system error please restart you could try the original state
After C / program files / big box/bignoxvm/RT/drivers/XQHDrv/inf file install then I can face this problem
i am start nox app player butit say your graphic card is outdate please update your graphic card but i am try to update graphic card but it is not workng
please help me and give a solution=shubhamnikhil007@gmail.com
I have the problem that it stuck ata 99% and then it sayas to retry or recover, but it looses all the info of the past days, whatsapp messages, apps that were installed. What can I do!???
Your data is incredibly useful
Hello. And Bye.
when i open nox it loads till 50% + then hangs..I need to force restart my pc ..same happends when i try again..just hang..
HELP pls..
anyone having trouble backing up nox? stuck at 99%
The Same problem here,
Last night ive started nox and it opens perfectly but when i opened today,
it shows and red “!” sign
stuck 99%, sistem time out check firewall setting! what should I do ?
First of all, disable “Hyper-V” in Windows features.
Secondly, Completely uninstall Nox. (Use uninstall tool or IObit Uninstaller)
Then download the Nox offline installer and run in.
Done you’re good to go.
Note: If you’re PC is not VT-x supported, then you can’t run Nox. Install LeoMoon’s CPU-V to check if you’re device is VT-x supported.
Hai, i have problem with “virtual machine error” can i fixed ..?
Anggi, Solution is in article itself. Please do check and fix the error. Thanks.
To play different kind of games on nox player you can take choice of play store or direct apk s installations.
what if this always comes when the NOx is opened. always showing android repeatedly
can i fix it ?
Hi.I have installed Nox Player severally and everytime I install whatsapp on it,it doesnt work after the first opening…ie,when I launch Nox player again,Whatsapp doesnt work anymore.What should i do?…My laptop is 64bits
I started nox player at first time it will be started properly but next time a window apears virtual machine error. tell me what can i do.
Hey solution for Nox App Player Virtual Machine Error has been provided in article itself. Please do check it out and ping back your queries. Thanks
system in it timeout please restart what to do?
After configure NOX on MAC, turn on 3D but still lagging and graphic not very nice, anyway to setup?
just uninstall nox, restart pc, then reinstall, it should work fine afterwards.
I cant find any “bignox-folder” in the program files. How can I follow that step?
I have 10 nox instances installed on my PC.
All worked fine.
Bur since a few days, 2 of them showed the 99% error.
I didn’t change any settings, or such.
What an I do?
We provided the solution for this “Nox Stuck at 99% Issue” in article itself. Do read it properly and fix it. Thanks 🙂
for mac syestem fail how to fix it????
For me . my nox stucked at 99% and it says error or smth. i tried to reinstall it . but it doesnt change. so how do i open nox?
i cant even play game if nox cannot opened
sorry rip english
for me said this application is not for this pc!!!!!!!
Here’s what fixed it for me:
I had Team Viewer running in the background, so I closed it, the app then loaded perfectly.
I found a simple solution for myself – initially reading all the comments was a long time job, so i focused on what went wrong. I have pasted a lot of files in the shared folder or NOX player in USERS/Nox_share/
I cleared them and it started working
If you are trying to use Nox Player on a laptop that has the lid closed or the display turned off, via a remote connection, it will not work. Nox appears to require the display be turned on to work. Not only will it not load, and just get stuck at 99%, but if it is already running, you will not be able to use any apps or interact with whatever app is currently on screen. Make sure to keep your laptop lid open if you intend to use a remote connection, and also prevent your display from turning off in your power settings. Or connect an external monitor that stays on.
I’m not able to add New Emulator-Android5.1.1 , every time I tried it says “Failed to Unlock!”.
Found solution for nx player stuck at 99% simply open nox multi drive and change settings like changing direct x to opengl
I just changed the CPU cores from 1 to 2 after downloading VB (opened up the nox.ova file in VB) and it started working for me